University Writing 911 – Terms and Conditions

Effective Date: 05-29-2025

1. Acceptance of Terms

By using University Writing 911’s website, you acknowledge and agree to be bound by these Terms and Conditions. This agreement constitutes the entire understanding between you and University Writing 911, superseding all prior agreements.

2. Modifications to Terms

We reserve the right to revise or update these Terms at any time. Continued use of the website following any changes means you accept the revised Terms. Please review this page regularly for updates.

3. Privacy Policy

Your privacy is important to us. Information collected is used only for fulfilling your orders and enhancing your experience. We do not sell or share your data except as required by law. Please read our full Privacy Policy for complete details.

4. Services and Use

Our services are for educational reference only. Using our products as your own work violates both our terms and your institution’s academic integrity policies. You agree to:

• Use the product solely for guidance and learning.
• Appropriately cite any referenced materials.
• Take full responsibility for any misuse.

5. Intellectual Property

All site content—including design, text, and trademarks—is the intellectual property of University Writing 911. You may not copy, reproduce, or use any content for commercial purposes without written permission.

6. Account Security

You are responsible for safeguarding your login credentials. Notify us immediately of any unauthorized use of your account.

7. Payment Terms

We accept all major credit cards and PayPal. Orders must be paid in full before processing. Manual verification may take up to 48 hours.

8. Refund and Credit Policy

All refunds are issued as store credit to your University Writing 911 wallet. No cash refunds. Specific conditions:

• Unassigned Orders: Full wallet credit.
• Assigned but Incomplete Orders: 50% wallet credit.
• Completed Orders: Partial credit only with documented proof of unsatisfactory results, subject to admin review.
• Revised Orders: Not eligible for refund.
• AI Misidentification: Claims must include verifiable reports; unsupported claims or dissatisfaction based on subjective judgment are not eligible.

Store credits are not redeemable for cash and must be used on future orders.

9. Subscription and Cancellation

You may cancel your subscription anytime via your account or by contacting support. Access will remain active until your billing cycle or credit expires.

10. Limitation of Liability

We make no guarantees about results or academic outcomes. University Writing 911 is not liable for academic penalties, technical issues, or third-party actions. To the fullest extent allowed by law, we disclaim all liability for damages.

11. Indemnification

You agree to indemnify and hold harmless University Writing 911, its employees, and affiliates from any claims or liabilities arising from your use of the website or violation of these Terms.

12. Links to Third-Party Sites

Our website may include links to external sites. We are not responsible for the content or accuracy of any third-party websites.

13. Governing Law

These Terms are governed by the laws of the State of Georgia, USA. All disputes shall be resolved under the exclusive jurisdiction of the courts located in Atlanta, Georgia.

14. Severability

If any provision of these Terms is found unenforceable, the remaining terms shall continue in full effect.

15. Contact Us

For any questions regarding these Terms and Conditions, please email support@universitywriting911.com.