Effective Date: 05-29-2024
Acceptance of Terms
By using University Writing 911’s website, you acknowledge and agree to be bound by these Terms and Conditions. This agreement constitutes the entire understanding between you and University Writing 911, superseding all prior agreements.
We reserve the right to revise or update these Terms at any time. Continued use of the website following any changes means you accept the revised Terms. Please review this page regularly for updates.
Your privacy is important to us. Information collected is used only for fulfilling your orders and enhancing your experience. We do not sell or share your data except as required by law. Please read our full Privacy Policy for complete details.
Our services are for educational reference only. Using our products as your own work violates both our terms and your institution’s academic integrity policies. You agree to:
• Use the product solely for guidance and learning.
• Appropriately cite any referenced materials.
• Take full responsibility for any misuse.
All site content—including design, text, and trademarks—is the intellectual property of University Writing 911. You may not copy, reproduce, or use any content for commercial purposes without written permission.
You are responsible for safeguarding your login credentials. Notify us immediately of any unauthorized use of your account.
We accept all major credit cards and PayPal. Orders must be paid in full before processing. Manual verification may take up to 48 hours.
At University Writing 911, we strive to ensure our clients are fully satisfied with the services provided. However, due to the nature of academic writing and digital services, we have specific refund and revision policies in place.
Revisions
• Clients are eligible for free revisions with the same writer, provided the revision instructions do not conflict with or exceed the original order instructions.
• Revision requests must clearly indicate specific areas needing improvement, ideally supported by professor feedback or grading comments.
• Requests for revisions beyond the original scope of work will incur additional fees.
Refund and Credit Policy
All refunds are issued as store credit to your University Writing 911 wallet. No cash refunds. Specific conditions:
• Unassigned Orders: Eligible for a100% wallet credit (store credit).
• Assigned but Incomplete Orders: Eligible for a 50% wallet credit.
• Completed Orders: May be eligible for a partial wallet credit only with documented proof of unsatisfactory results, subject to admin review.
• Revised Orders: Once an order has been revised per client’s request, it is no longer eligible for a refund (wallet credit).
• AI Misidentification: Claims that a work was AI-generated must include verifiable evidence from reputable detection tools. Unsupported claims or dissatisfaction based on subjective judgment are not eligible.
Please note:
• All refunds are issued as store credit (wallet credit) and are not redeemable for cash or external payment transfers. Store credit can be used for future services on our platform.
• We reserve the right to refuse refund requests that do not meet these conditions or if misuse or abuse of our policy is suspected.
Acceptance of Terms
By placing an order with University Writing 911, clients acknowledge and agree to these refund and revision terms.
You may cancel your subscription anytime via your account or by contacting support. Access will remain active until your billing cycle or credit expires.
We make no guarantees about results or academic outcomes. University Writing 911 is not liable for academic penalties, technical issues, or third-party actions. To the fullest extent allowed by law, we disclaim all liability for damages.
You agree to indemnify and hold harmless University Writing 911, its employees, and affiliates from any claims or liabilities arising from your use of the website or violation of these Terms.
Our website may include links to external sites. We are not responsible for the content or accuracy of any third-party websites.
These Terms are governed by the laws of the State of Georgia, USA. All disputes shall be resolved under the exclusive jurisdiction of the courts located in Atlanta, Georgia.
If any provision of these Terms is found unenforceable, the remaining terms shall continue in full effect.
For any questions regarding these Terms and Conditions, please email support@universitywriting911.com.
